At Paradox Museum, we redefine entertainment by captivating visitors with mind-bending exhibits and paradoxical experiences. We're not just a museum. We're a playground for the imagination, where reality and illusion collide in an explosion of creativity and wonder. As we expand globally, our vision is to become the foremost innovative venue in the field of experiential entertainment worldwide. Our aim is to be acknowledged as the pinnacle of ingenuity, setting the benchmark for immersive and transformative experiences across the globe. 

PM Helsinki is looking for

Sales & Marketing Manager

Position Overview:

As the Sales and Marketing Manager at Paradox Museum, you'll be the architect of our brand's magnetic presence. You'll craft innovative strategies that defy convention, captivate audiences, and drive foot traffic to our mind-bending exhibits. Your mission: to banish boredom and spark curiosity!

You will report to the General Manager (CEO) of Paradox Helsinki, forming a dynamic duo responsible for marketing strategy and operational sales and marketing activities for Paradox Helsinki.

You will deepen our presence in the local market while maintaining a global vision. 

Purpose of the role

The Sales & Marketing Manager is responsible for planning, executing, and developing the sales and marketing activities of the Paradox Museum. The main objective is to grow visitor numbers and revenue, strengthen the brand, and ensure a seamless customer experience across all channels. This role reports directly to the General Manager.

We are looking for someone with a strong entrepreneurial mindset, an eye for innovation, and the ability to bring fresh ideas to the table. Above all, we value execution – ideas are great, but action is everything. You should be hungry to exceed sales targets and passionate about turning strategy into results.

Key responsibilities

1. Sales and partnerships
• Drive ticket sales across all channels and identify new sales opportunities (B2B, group sales, travel trade, schools etc.)
• Create and manage attractive packages and offers in collaboration with operations team
• Analyze sales performance and implement data-driven improvements
• Manage relationships with key partners and corporate clients
2. Marketing and communications
• Plan and execute multi-channel campaigns (digital, social media, print, PR, influencer marketing)
• Manage the marketing budget and report on campaign effectiveness
• Ensure the consistency of brand visuals and tone across all platforms
• Develop customer communication and content to support sales and visibility
3. Customer experience and brand management
• Ensure a smooth customer journey from online platforms to the on-site experience
• Use customer feedback and data to improve visitor satisfaction and engagement
• Maintain and evolve the museum’s brand identity in a way that drives growth
4. Team collaboration and reporting
• Work closely with the General Manager, operations team, and external agencies
• Lead sales-focused initiatives internally and ensure alignment across departments
• Report progress, results, and development needs regularly to the General Manager

Who we’re looking for

• Proven experience in sales with marketing, preferably in tourism, culture, media or entertainment
• Leadership, agility, appetite for furher growth, good communication skills
• Strong commercial mindset and drive to exceed targets
• Entrepreneurial, innovative, very execution-oriented and proactive way to work
• Excellent prioritization skills and ability to act fast when needed
• Fluent in Finnish and English, both written and spoken

Note: Marketing is important – but it is sales that drive revenue and success for the Paradox Museum. We are looking for a person who understands that and thrives on delivering measurable results. This role requires resilience and the capacity to manage multiple priorities in a fast-paced environment.

Join the Revolution!

If you're ready to spearhead a movement against boredom and lead our local marketing and sales initiatives with boundless creativity and innovation, then Paradox Museum is the perfect playground for you! Apply now and let's embark on an anti-boring adventure together.

Any Interest? Read more: Paradox Museum

Operaria Headhunting & Recruiting is taking care of the application process and if you would like more information, do not hesitate to contact Senior Consultant Harri Tuomela. 

Contact info : +358 40 5490192, harri.tuomela@operaria.fi

Please apply as soon as possible, and no later than July 18th. We review applications as they arrive. Apply through the link below.